Returns & Exchanges

At Vibriance, we stand behind our science-backed formulas and offer a 365-day money-back guarantee to ensure you are completely satisfied with your skincare journey. If you are not thrilled with your results, we make the return process simple and transparent.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or phone with your order number to start the return process.

• 2.
  Prepare Your Package

  Securely pack the items you wish to return; we accept both opened and unopened products within our one-year guarantee window.

• 3.
  Ship Back to Vibriance

  Affix the provided return label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives your return, we will process your full refund back to your original payment method within 5-7 business days.